Sparki processes your data because you’re using our services or chose to provide your data by filling in our appointment form, subscribing to our newsletter or signing up for our service.
Below you will find an overview of the personal data that gets processed:
For possible candidates, we process your name, phone number, and e-mail address for making appointments. We use this data to notify you and set up a schedule for open houses.
If you are a real estate or owner agent using Sparki, we process your data to provide you with our services. We use this data for billing and inform candidates of where to go and who they are interacting with.
Lastly, we analyse behaviour on our website to improve our website’s experience and adjust the content to our visitors’ needs. This data gets if at all possible, processed anonymously and won’t be provided to third parties in any case.
Sparki holds on to your data no longer than necessary to fulfil the goals wherefore we’re collecting your data. This time period depends on the purpose wherefore we’re collecting the data. We remove your data from our systems if it’s no longer necessary to be saved.
Sparki would never sell your data to third parties and will only provide your data if that’s necessary to execute our agreement with you or to fulfil legal obligations.
Sparki makes use of technical and functional cookies. We only use analytical cookies that don’t violate your privacy. A cookie is a small text file that is saved on your device on your first visit to our website. The cookies we use are necessary for the technical functionality of our website and your user experience. We also use this data to optimise our website. In your browser, you can adjust cookie settings if you no longer want your browser to save cookies.
The active cookies that are used relate to Google Analytics, which tracks users' global movement on the site and tries to stay alive as long as allowed. All Google Analytics data is stored anonymously and is not retraceable to a specific user. Our system might use a second cookie for session management so you can stay signed in. No user data resides in these cookies, which will expire after a week.
You hold the right to review, correct or delete your data. Besides that, you can withdraw your permission or object to process your data by Sparki. You also hold the right to data portability, which means you can request to send the personal data we’ve saved of you. Your request to review, correct or delete your data can be sent to firstname.lastname@example.org. To be sure you sent this request, we ask you to send a copy of your ID. We recommend hiding your photo, MRZ (machine readable zone), passport number and social security number to protect your privacy. We try to respond to requests as soon as possible and not later than four weeks.
Sparki takes the protection of your data seriously and takes the appropriate measures to avoid abuse, loss, unauthorised access, unwanted disclosure and unauthorised modifications. If you feel like your data isn’t appropriately protected or if you find clues of abuse, please contact us at email@example.com.