Privacy Policy
Privacy PolicyThis is the privacy statement of Sparki. Sparki respects the privacy of all users of its site and ensures that the personal data provided is treated with confidence and care. In submitting your data on our website, you consent to Sparki using your data in compliance with this privacy statement. This document was last updated on April 22, 2024.Data that gets processed
Sparki processes your data because you’re using our services or choosing to provide your data by filling out our appointment form, subscribing to our newsletter, or signing up for our service.
Below, you will find an overview of the personal data that gets processed:
- First name and last name
- E-mail Address
- Phone number
- Address
- IP Address
- Location
- Internet browser and device type
Why we’re processing this data
We process your name, phone number, and e-mail address so that potential candidates can make appointments. We also use this data to notify you and set up a schedule for open houses.
If you are a real estate or owner agent using Sparki, we process your data to provide you with our services. We use this data for billing and informing candidates where to go and with whom they interact.
Lastly, we analyse website behaviour to improve the experience and adjust the content to visitors’ needs. If possible, this data is processed anonymously and will not be provided to third parties.
How long we hold on to your data
Sparki holds on to your data no longer than necessary to fulfil the goals therefore, we’re collecting your data. This time period depends on the purpose for which we’re collecting the data. We remove your data from our systems if it’s no longer necessary to be saved.
Sharing personal data with third parties
Sparki will never sell your data to third parties and will only provide your data if it is necessary to execute our agreement with you or fulfil legal obligations.
Cookies and similar techniques that we use
Sparki makes use of technical and functional cookies. We only use analytical cookies that don’t violate your privacy. A cookie is a small text file saved on your device on your first visit to our website. The cookies we use are necessary for the technical functionality of our website and your user experience. We also use this data to optimise our website. In your browser, you can adjust cookie settings if you no longer want your browser to save cookies.
The active cookies relate to Google Analytics, which tracks users' global movement on the site and tries to stay alive as long as allowed. All Google Analytics data is stored anonymously and is not retraceable to a specific user. Our system might use a second cookie for session management so you can stay signed in. No user data resides in these cookies, which will expire after a week.
Reviewing, correcting or deleting your data
You hold the right to review, correct or delete your data. Besides that, you can withdraw your permission or object to process your data by Sparki. You also have the right to data portability, which means you can request to send the personal data we’ve saved for you. Your request to review, correct or delete your data can be sent to support@sparki.app. To ensure you sent this request, we ask that you send a copy of your ID. We recommend hiding your photo, MRZ (machine readable zone), passport number and social security number to protect your privacy. We try to respond to requests as soon as possible and not later than four weeks.
How we protect your data
Sparki takes the protection of your data seriously and takes the appropriate measures to avoid abuse, loss, unauthorised access, unwanted disclosure and unauthorised modifications. If you feel like your data isn’t appropriately protected or find clues of abuse, please contact us at support@sparki.app.